At Resource Label Group, we are a full-service manufacturer of custom label design and printing for a wide range of industries. With full-scale capabilities coast-to-coast and 29 locations across North America, we are dedicated to delivering cutting-edge label printing with a national reach and local touch.

As Resource Label Group continues to grow, we are always looking for talented individuals to join our team! Every person in our company contributes to our success. We offer an employee-centric, collaborative culture that is technology-driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other just as it influences the way we interact with clients.

Nature & Scope

We are currently recruiting a Quality Assurance Technician with Production experience to join our Quality team!

The Quality Assurance Technician will be responsible in playing an integral part in upholding the company’s Quality Control Program, thereby meeting customer expectations and working in the process with finished goods to ensure compliance with product specifications. Prior experience working in a manufacturing environment is ideal. A background in printing, packaging, or a similar industry is a huge plus!

Monitoring of print quality on press:

• Perform quality checks at Press.
• Inspect the Press Log, press and retain samples on an on-going basis.
• Assists with color matching on Press using Xrite Exact.
• Assists with troubleshooting on Press.
• Verification of line clearance.
• Communicates via email to Customer Service, Shipping, Scheduling and Production, variances and shortages.
• Create and update color standards as needed.

Back-up for Finished Product label inspection and testing:

• Perform quality checks at Rewinding and Seaming.
• Review the UPC and Pharma code testing completed by the Press Operator.
• Review the Wind, Core tag and visual inspection testing completed by the Rewind Operator.
• Review defects noted by the Rewind Operator and randomly audit by performing a 100% re-inspection of all labels.
• Perform and record the required customer quality tests.
  
• Verification of line clearance.
• Ensure daily verification of rewinder count is completed.
  
• Communicates via email to Customer Service, Shipping, Scheduling and Production, variances found and shortages.
  
• Collects and files job retains.

Other duties:

• Internal nonconformance reporting.
• Training of Operators of new and revised OPLs, processes or procedures.
  
• Variance Reporting.
  
• Report on Shortages
• Document daily activities on QA Process Inspection Checklist.
  
• Daily Reporting to QAM and Production of inspection findings.
  
• Collect defect samples.
  
• Collect samples for Customer Service, Sales, and Prepress departments (as requested)
  
• Report Supplier Nonconformances and collect nonconforming samples.
  
• Daily audit of retain samples and document findings on Retain Samples Inspection Checklist.
  
• Assist in internal and external nonconformance investigations.
  
• Assist in internal and external audits.
  
• Assist in incoming inspection activities.
  
• Assist in the calibration program.
  
• Training of Operators.
  
• Assist in the implementation of 5S in the area
  
• Maintain the area as per the 5S

Skills & Effort

• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions.
• Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.
• Identifies and resolves problems in a timely manner while gathering and analyzing information skillfully.
• Develops alternative solutions, Works well in group problem-solving situations.

Education & Experience

• High school diploma or general education degree (GED); college degree in a related field preferred.
• One year or more of related experience and/or training; or equivalent combination of education and experience.
• One year or more of experience working in a manufacturing environment, printing, packaging, or folding carton experience preferred.

Why work with us? Take a look at all we have to offer!

• Paid Time Off and Paid Holidays
• Comprehensive and Competitive Medical, Dental, and Vision coverage
• Long-Term Disability Insurance and Life Insurance
• We pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth potential within our organization.
  
• We believe in rewarding our employees with performance-based salary increases.

Check out this video to learn more about us!  RLG Video!

Your accessibility is important to us. Please let us know if you’d like accommodations to help us remove barriers so you can participate throughout the interview process.

* Please note this is for an existing job vacancy, thank you for your interest in RLG!