Resource Label Group, LLC is a full-service label company providing custom label design and printing for a wide range of industries. In addition to complete label printing capabilities, our label company offers specialty label customizations. Our experienced team walks you through the label process and ensures you get the right designs, materials, and printing methods for your label. Resource Label Group provides the services, solutions and reach expected from a national company, with the dedication and touch of a local partner to create labels — and impressions — that last.

RLG is looking for a Customer Experience Project Manager that will be responsible for end-to-end management and the execution of projects, including planning, estimating, providing day-to-day management, leadership, direction and administration across full project lifecycle for business initiatives. This position requires strong leadership skills, the ability to work collaboratively, and a passion for making a difference.

• Ensure projects are delivered on time, within scope and budget, and delivers the intended project goals by managing resource time allocation and efforts.

• Work with stakeholders to identify and schedule project deliverables, milestones, and required tasks.

• Build trusted relationships focused on continuous improvement with leaders and their teams.

• Acts as an advocate for change – which may require influencing others to see the value in project, including managing interpersonal sensitivities and articulating the strategic view to ensure project alignment.

• Develop and maintain project documentation.

• Drive optimization, standardization, and centralization of processes to enhance field efficiency.

• Analyzing data to formulate recommendations and implement process improvement solutions.

• Creating and presenting operational reports to management regularly.

• Develop and identify tools to automate tasks and simplify workflows

• Performing other duties as assigned.

• 4+ years of relatable experience

• Bachelor's degree in Business Administration, Arts, or a related field

• Proficient understanding of company standards and guidelines

• Proficient in Microsoft Office

• Detail-orientated with a solid ability to organize and prioritize work

• Effective communication, time management and organizational skills

• Strong project ownership from initiation to post-implementation support

• Ability to independently manage multiple, competing priorities in a fast-paced environment

Why Work with us? Take a look at all we have to offer!

• Paid Time Off and Paid Holidays
• Comprehensive and Competitive Medical, Dental and Vision Coverage
• Company Paid Short-Term Disability Insurance and Life Insurance
• Additional Benefits – Long-Term Disability, Supplemental Life, Accident and Critical Illness Coverage Plans
• Excellent 401(k) retirement plan with generous company contribution
• We pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth potential within our organization

We believe in rewarding our employees with performance-based salary increases Check out this video to learn more about us! https://vimeo.com/553408937/659ab4290f