RLG Healthcare, a division of Resource Label Group, LLC, leads the way in providing innovative packaging solutions to the Healthcare market. RLG Healthcare provides a one-stop shop for all pharmaceutical packaging needs including labels, folding cartons and boxes, inserts, outserts, IFUs and DFUs, Med Guides, and physician support literature. Our industry-best lead times are made possible by our coast-to-coast manufacturing footprint and our dedicated team of packaging specialists with a passion for quality and service.

We are currently recruiting for a Quality Assurance Technician to join our team! The Quality Assurance Technician will be responsible for inspecting raw materials and work in process with finished goods to ensure compliance with product specifications.

Schedule: 3rd Shift 10:00 pm - 6:00 am Monday to Friday 

• Inspect and evaluate graphic products (e.g., prints, packaging, digital designs) for quality and consistency
• Ensure colors, typography, images, and other design elements meet the specified standards and client specifications
• Conduct regular tests on prints, including color matching, image clarity, and alignment
• Monitor production processes to ensure adherence to established workflows and industry best practices
• Review pre-production proofs and samples for accuracy and completeness
• Ensure that the final product meets the specified standards in terms of finish, texture, and durability
• Verify print runs to ensure consistency in color, contrast, and sharpness
• Maintain accurate records of quality inspections, testing results, and corrective actions taken
• Prepare and report detailed findings on defects or non-conformities to relevant departments
• Document any necessary improvements or changes required in the production process
• Work closely with design, production, and client services teams to address quality concerns and client specifications
• Provide feedback to production staff to ensure ongoing product quality and consistency
• Prepare tailgate samples per customer requirements and final release all jobs
• Assist with training staff on best practices for quality assurance and identifying potential areas for process improvement
• Investigate and resolve issues related to production defects, incorrect materials, or design discrepancies
• Assist in troubleshooting printing or design-related issues during the production process
• Participate in continuous improvement initiatives aimed at enhancing quality control and production efficiency
• Suggest improvements for workflow optimization, technology upgrades, and software tools to maintain high-quality standards

• High school diploma or equivalent; a degree or certification in graphic design, printing technology, or a related field is preferred
• Bilingual (English/Spanish)
• At least 1-2 years of experience in quality assurance, graphic design, printing, or a related field
• Strong attention to detail and ability to spot discrepancies in design, color, and print quality
• Knowledge of printing techniques, digital design software (e.g., Adobe Creative Suite), and file preparation
• Familiarity with print production processes, color theory, and industry standards
• Excellent communication skills and the ability to collaborate with various teams
• Problem-solving skills and the ability to handle challenges effectively
• Ability to stand for extended periods during inspections and testing
• Comfortable working with printing equipment and machinery in a production environment

The Ideal Candidate Will Have: 

• Excellent data collection and analysis skills
• Strong attention to detail
• Demonstrates accuracy and thoroughness
• Looks for ways to improve and promote quality
• Applies feedback to improve performance
• Monitors own work to ensure quality
• Adapts to changes in the work environment & manages competing demands
• Changes approach or method to best fit the situation - able to deal with frequent change, delays, or unexpected events
• Supports and explains reasoning for decisions while including appropriate people in the decision-making process
• Understands business implications of decisions. Displays orientation to profitability. Aligns work with strategic goals

Why work with us? Take a look at all we have to offer!

• Paid Time Off and Paid Holidays
• Comprehensive and Competitive Medical, Dental, and Vision coverage
• Company Paid Short-Term Disability Insurance and Life Insurance
• Additional Benefits – Long-Term Disability, Supplemental Life, Accident, and Critical Illness Coverage Plans
• Excellent 401(k) retirement plan with generous company contribution
• We pride ourselves on investing in our employees by offering onsite training and the ability to have unlimited growth potential within our organization
• We believe in rewarding our employees with performance-based salary increases

Check out this video to learn more about us! https://vimeo.com/553408937/659ab4290f