Resource Label Group, LLC is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. With twenty-seven locations across the U.S. and Canada, Resource Label Group provides national leadership and scale to deliver capabilities, technologies, systems, and creative solutions that customers require.
As Resource Label Group continues to grow, we are always looking for talented individuals to join our team! Every person in our company contributes to our success. We offer an employee centric, collaborative culture that is technology driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other just as it influences the way we interact with clients.
Resource Label Group is seeking a Customer Service Manager for our Franklin, TN facility! The Site Manager, Customer Service will play a crucial role in building and supporting a best-in-class customer service team anchored in an environment of continuous improvement and learning development. Manages an onsite customer service team responsible for providing strong service and responsiveness to both internal and external customers while driving performance via KPI’s and monitoring compliance to company standard work and procedures. This position reports to the Regional Manager, Customer Service, with dotted line responsibility to the site General Manager.
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