Resource Label Group, Inc

Quality Assurance Manager

Job Locations US-WA-Mukilteo
ID 2023-1862
Position Type
Regular Full-Time
Minimum Salary (Postable)
USD $90,000.00/Yr.
Maximum Salary (Postable)
USD $120,000.00/Yr.
Location Name:
Advanced Labels / Labels West


Resource Label Group, LLC is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. With twenty-seven locations across the U.S. and Canada, Resource Label Group provides national leadership and scale to deliver capabilities, technologies, systems, and creative solutions that customers require.

As Resource Label Group continues to grow, we are always looking for talented individuals to join our team! Every person in our company contributes to our success. We offer an employee centric, collaborative culture that is technology driven and focused on delivering valuable, creative solutions. Our core values embody the way we interact with each other just as it influences the way we interact with clients.


We are seeking a highly motivated and experienced Quality Assurance Manager to lead our commitment to quality, operational efficiency, and excellence at our ALW location. As the QA Manager, you will be responsible for developing, implementing, and maintaining a comprehensive Quality Management System and play will play a key role in fostering a culture of quality, efficiency, and continuous improvement at the facility.


  • Develop, implement, and manage the site Quality Management System (QMS) that aligns with industry standards and organizational objectives.
  • Facilitate quality and continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and overall performance.
  • Lead all quality efforts at the plant to ensure that our products consistently meet or exceed defined quality standards and customer expectations.
  • Collaborate with cross-functional teams to identify and implement quality improvements, drive process optimization, and achieve cost-effectiveness.
  • Ensure timely resolution and closure of Corrective and Preventive Action (CAPA) plans.
  • Conduct regular audits and assessments to evaluate the effectiveness of the QMS and processes, identifying areas for improvement.
  • Analyze quality performance data and metrics to identify trends, develop insights, and drive data-driven decision-making.
  • Establish and monitor key performance indicators (KPIs) to track the effectiveness and efficiency of quality processes and continuous improvement initiatives.
  • Provide training and mentorship to employees to enhance their understanding of quality principles, practices, and methodologies.
  • Oversee supplier quality management, including supplier evaluations and audits, to ensure the quality of incoming materials and components.
  • Represent the facility in dealings with external stakeholders related to quality and continuous improvement.
  • Assist the General Manager in driving a culture of quality excellence, continuous improvement, and accountability.
  • This role will have supervisory responsibilities over the Quality Department, and it is expected that this individual will have previous experience leading successful teams.


  • Bachelor's degree in a related field (e.g., Quality Management, Engineering, Business Administration) is preferred.
  • Minimum of 5 years of experience in quality management, with a proven track record of improving quality standards and processes.
  • ASQ Certification: CMQ/OE or CQE preferred.
  • Strong knowledge of quality management systems, standards (e.g., ISO 9001), and best practices.
  • Strong leadership, communication, and interpersonal skills to effectively lead a team and collaborate with diverse stakeholders.
  • Exceptional analytical and problem-solving abilities to drive continuous improvement initiatives.
  • Demonstrated ability to implement and sustain a culture of quality and excellence within an organization.
  • Lean Six Sigma certification a plus.


Why work with us? Take a look at all we have to offer!

  • Paid Time Off and Paid Holidays.
  • Comprehensive and Competitive Medical, Dental and Vision coverage.
  • Company Paid Short-Term Disability Insurance and Life Insurance.
  • Additional Benefits – Long-Term Disability, Supplemental Life, Accident and Critical Illness Coverage Plans.
  • Excellent 401(k) retirement plan with generous company contribution.
  • We pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth potential within our organization.
  • We believe in rewarding our employees with performance-based salary increases.

Check out this video to learn more about us!


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